All personnel with First Aid at Hand are Enhanced DBS checked and fully insured. Professional, fully qualified instructors with hands-on experience deliver all our courses and are accredited with Qualsafe Awards.
Chaz Luther – Director and First Aid Instructor
An experienced First Aid trainer, Chaz is dedicated to teaching people of all ages and abilities, focusing on the importance of having the confidence to practise First Aid, as you never know when you might need it.
Chaz is an active member of HM Coastguard on call to support the community. Previously, she was a Volunteer Community Responder with SWAST and worked in the community as a Community Safety Advocate for Devon and Somerset Fire and Rescue Service, delivering school programs and home fire safety advice. She builds rapport easily with people and presents First Aid in a way that all ages and abilities can relate to. She is also Makaton-trained. She draws on her real-world experience, not just in the classroom, when delivering First Aid training.
Chaz worked as a Support Worker for a local charity and is trained in Mental Health. In her spare time, she enjoys the ocean, whether riding the waves, surfing, cold water swimming or diving underneath and enjoys many outdoor pursuits.
Lorraine Rawle – Director and Business Manager
Lorraine lived in Melbourne, Australia, for several years and spent this time working with Emergency Service organisations. Always working with the community such roles included Coordinating Emergency Catering with Australian Red Cross Victoria, working with the local community to establish a Men’s Shed, establishing food hygiene programmes for local Council volunteers, managing bushfire education programmes and many years coordinating “4 Steps for Life” for Ambulance Victoria. 4 Steps for Life is an innovative CPR awareness program that gave awareness of how to perform CPR to over 250,000 people.
Since returning to the UK, she has coordinated local Community Safety programs for Devon and Somerset Fire and Rescue Service and now runs dementia support groups and her own business. Lorraine enjoys outdoor activities, including the ocean, walking and skiing.